Hosted Exchange Tutorials and FAQs
Hostway’s hosted Exchange plans offer an invaluable way to stay connected to your colleagues, email and schedule—wherever life takes you. But before you can enjoy all the benefits of Exchange, you need to know how to use it. Get started by viewing interactive tutorials and finding answers to some common questions.
Frequently Asked Questions
If I’m on a business trip or away from my office, can I check my Exchange email as well as compare schedules and collaborate with my co-workers even if I don’t have my work computer?
Yes, hosted Exchange offers the advanced messaging and collaboration features of Outlook and Outlook Web Access (OWA), which are accessible anytime from anywhere you have an Internet connection.
How much does hosted Exchange cost? Is a contract required?
Hostway’s Exchange plan is only $11.95 per account per month, and you’ll never have to sign a contract and can cancel at any time—all while saving money by not purchasing your own Exchange server and paying someone separately to maintain it.
Can I add Exchange to my Web hosting account?
Definitely, Hostway offers Exchange accounts a la carte or as an add-on to a Web hosting plan.
What systems and/or applications do I need to use Hostway hosted Exchange?
You’ll need an Internet connection and a PC with a Microsoft Operating System. When you order Exchange from Hostway, you’ll also receive a free copy of Microsoft Outlook 2007, which you can use to synchronize with your Exchange accounts.
If you use a Mac, you’ll need Entourage 2004 or higher, or another Microsoft Exchange-compatible email application.
Can mobile devices such as Palm Pilots or Pocket PCs be configured to sync with hosted Exchange?
Yes, most PDAs come with the software needed to sync with Exchange. Once you configure it, you can seamlessly access your Exchange accounts using your mobile device. Refer to your device’s owner’s manual for specific setup instructions.
What security measures does Hostway provide for Exchange mobile solutions?
Hostway provides Messaging & Security Feature Pack for Microsoft Windows Mobile 5.0, which supports an enhanced, secure and cost-effective mobile messaging solution.
Will my files and email be safe?
Yes, data is secured behind the managed firewall and backups are performed regularly. Plus, with Hostway’s plans you get the spam and virus protection of Microsoft Exchange’s built-in spam filter.
What do I do if I have a problem with setting up or using my account? Is there anyone I can talk to?
Of course. Hostway’s Microsoft-certified technical support is included with your plan and available 24/7.
